Terms & Conditions

Gift Voucher Terms & Conditions –

(By purchasing or redeeming a Gift Voucher you accept these Terms & Conditions)

  • Please quote your gift voucher number when making a booking. For online bookings please quote the gift voucher number in the notes section
  • A valid gift voucher must be presented at the time of your appointment
  • Gift vouchers are valid for 3 years from purchase date (Expiry date noted on voucher)
  • Gift vouchers are not refundable or redeemable for cash
  • Private Health Rebates cannot be claimed on services provided, when using a voucher
  • Vouchers can be used for any service listed, for the time period noted on the voucher
  • Vouchers can be redeemed for a service upgrade on a longer treatment by paying the difference in value of the treatments
  • The voucher must be used by the recipient named on voucher
  • The voucher can be transferred to another person only with the express permission from the original purchaser of the voucher, or the named recipient of the voucher

Referral Reward Terms & Conditions –

  • When a new client attends for their first appointment, if they have been referred to Resonate Massage & Wellbeing by an existing client, they will receive $5 off their initial massage at the time of payment.
  • The existing client will then receive $5 off their next massage appointment.
  • An exisiting client can refer as many people as they like, and will receive $5 off for each referral (under the conditions above). However, each Referral Reward can only be applied to a single massage. Referral Rewards cannot be accumulated to claim against one single massage.
  • Once a new client has received and paid for their massage, they are now considered an existing client and can also refer others, in order to receive Rewards off any further massages they attend for.